Information We Collect

Running a financial education platform means we need certain information to make things work properly. Here's what we gather and why it matters.

Account Information

When you sign up for our budget essentials programs, we collect your name, email address, phone number, and billing details. We need this to create your account, send course materials, and process payments. Nothing unusual here, just the basics to get you started.

Learning Activity Data

As you work through our programs, we track your progress, quiz scores, and which modules you've completed. This helps us understand where students typically struggle so we can improve content. It also means we can pick up where you left off when you return.

Technical Information

Our servers automatically log IP addresses, browser types, device information, and how you navigate through our site. This technical data helps us fix bugs, prevent security issues, and make sure everything loads properly on different devices.

How We Use Your Information

We're not in the business of selling your data or flooding your inbox with spam. Every piece of information we collect serves a specific purpose related to running our educational programs.

• Delivering course content and tracking your progress through budget management modules
• Processing payments and maintaining accurate financial records as required by Thai law
• Sending important updates about your courses, schedule changes, or new content releases
• Responding to your questions and providing technical support when things go wrong
• Analyzing how students interact with our platform to identify confusing sections or technical problems
• Preventing fraudulent signups and protecting against security threats
• Meeting legal obligations under Thai data protection and financial regulations

Data Sharing and Third Parties

We work with a handful of trusted service providers who help us run the platform. These companies only get access to the specific data they need to do their job, and they're contractually required to protect it.

Service Providers We Use

Our payment processor handles credit card transactions securely. We use a cloud hosting service for our servers and a email delivery platform for course communications. A customer support tool helps us manage inquiries efficiently. Each provider has signed agreements limiting how they can use your information.

Legal Requirements

Sometimes we're legally required to share information with Thai government authorities, tax offices, or law enforcement. This happens rarely and only when we receive proper legal documentation. We'll notify you when possible unless prohibited by law.

Business Transfers

If techrebootstation merges with another company or gets acquired, your data would transfer to the new owner. We'd notify you beforehand and ensure they maintain similar privacy protections.

Your Privacy Rights

Thai data protection law gives you significant control over your personal information. Here's what you can do and how to exercise these rights.

To exercise any of these rights, send a detailed request to [email protected]. We'll verify your identity and respond within the timeframes required by Thai law. Most requests are handled free of charge unless they're excessive or repetitive.

Data Security Measures

Protecting your information isn't just good practice, it's essential when dealing with financial education data. We've implemented multiple layers of security to prevent unauthorized access.

Technical Protections

All data transfers use TLS encryption. Our servers sit behind firewalls with intrusion detection systems. Passwords are hashed using industry-standard algorithms, meaning even we can't see your actual password. We run regular security audits and vulnerability scans.

Access Controls

Only essential staff members can access personal data, and they go through background checks and confidentiality training. Access logs track who viewed what and when. We use multi-factor authentication for administrative accounts.

Incident Response

If a data breach occurs, we'll notify affected users within 72 hours as required by Thai law. We maintain an incident response plan and conduct regular drills to ensure quick, effective action.

Cookies and Tracking Technologies

Our website uses cookies to remember your login, save course progress, and understand how people use the platform. You can control most cookies through your browser settings.

Essential Cookies

These are necessary for basic site function. They keep you logged in, remember your language preference, and maintain your shopping cart. Disabling these would break core functionality.

Analytics Cookies

We use analytics to see which pages get the most traffic, where users typically drop off, and how long people spend on different modules. This data is anonymized and helps us improve course design.

Your Cookie Choices

Most browsers let you block or delete cookies. Be aware this might affect how the site works. You can adjust preferences in your account settings for analytics cookies specifically.

International Data Transfers

While techrebootstation operates primarily in Thailand, some of our service providers maintain servers in other countries. We ensure adequate protection through standard contractual clauses and similar safeguards.

If you're accessing our platform from outside Thailand, your data may be transferred to and processed in Thailand where our primary servers are located. By using our services, you acknowledge these transfers.

Data Retention Periods

We don't keep information longer than necessary. Here's our general approach to data retention.

Active account data stays accessible as long as you maintain enrollment or have an active account. After you close your account, we retain certain information for legal compliance, typically 2-7 years depending on the data type. Financial records must be kept for 7 years per Thai accounting regulations.

Marketing consent records are maintained to prove we had permission to contact you. If you withdraw consent, we'll delete your marketing profile but keep a record that you've opted out to prevent future contact.

Technical logs and analytics data are typically deleted after 90 days unless needed for ongoing security investigations.

Children's Privacy

Our budget management programs are designed for adults and business owners. We don't knowingly collect information from anyone under 18 years old. If you're under 18, please don't register for our services or provide personal information.

If we discover we've accidentally collected data from a minor, we'll delete it promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.

Changes to This Policy

We update this privacy policy occasionally to reflect new practices, legal requirements, or platform changes. When we make significant modifications, we'll notify active users by email and post a notice on the website.

The "Last Updated" date at the top shows when the current version took effect. We encourage you to review this policy periodically, especially before providing sensitive information or enrolling in new programs.

Continuing to use our platform after policy changes means you accept the updated terms. If you disagree with modifications, you can close your account and request data deletion.

Third-Party Links

Our course materials sometimes reference external websites, financial tools, or industry resources. We're not responsible for the privacy practices of these third-party sites. Before providing personal information to any external site, review their privacy policy.

Links to external resources don't constitute endorsement of their privacy practices or data handling procedures.